Room Service for 12,000

Over the weekend at The Weekly Standard, I cited Andrea Petersen’s Wall Street Journal article on the MGM Grand Hotel & Casino in Las Vegas. Just a few stats: 12,000 guests per night, 70,000 visitors each day, more than 8,000 employees (including 186 engineers) and a goal of getting room service delivered within 30 minutes. For the whales, there’s even a hotel within the hotel.

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